Iride

Artificial Intelligence and Natural Language Processing at the service of the customer

Improve Customer Care operations thanks to AI and NLP!

Corporate success depends on the ability to conceive a customer experience of value, capable of meeting the needs of the customer and thereby increasing their rate of loyalty.

Iride® modular platform from Almawave, which is based on Artificial Intelligence and Natural Language Processing solutions, is an extremely valuable tool from this point of view, able to provide better operational efficiency, with savings of time and resources while increasing the quality of the service.

In this White Paper you will find all the information you are looking for about Iride®, such as:

  • an in-depth look at the NLP technology that it features
  • ithe advantage of the text analytics function
  • the possibility of managing contacts in a unified way, notwithstanding which channel they come from.

 

This and much more is just a click away: fill in the form and download the White Paper >>>

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